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How many puffs will I get from my Vuse Go 5000 disposable vape box?
Vuse Go 5000 vape box provides up to 5000 puffs based on laboratory testing of newly manufactured product including recharging, at a puff duration of one second in base mode and may vary depending on individuals’ usage behaviour.
Do I need to charge my disposable vape box? Can I recharge it?
Yes, the Vuse Go 5000 can be recharged. Simply connect the provided USB-C charging cable to the device and the other end to any compatible USB charging port or station. Your device will be fully charged in no more than 1.5 hours using the included charging input.
The Vuse Go 5000 is designed for both one-time use as a disposable e-cigarette and rechargeable functionality. To ensure uninterrupted enjoyment, charge your device promptly when the red LED indicator flashes 10 times.
During charging, the LED indicator provide helpful cues: a pulsing red LED signals battery levels between 0% to 50%, pulsing light indicates 50% to 80%, and a solid light shows battery levels above 80%. The LED turns off when the device reaches a full 100% charge.
Remember, if the red LED flashes 10 times while you're vaping, it's time to recharge, as the battery is depleted.
Does my Vuse Go e Liquid contain nicotine salts?
Yes, our disposable vapes come prefilled with e Liquid which contains nicotine salts. Our e Liquids are formulated with nicotine, propylene glycol (PG), glycerol (also known as vegetable glycerine or VG), flavourings, as well as benzoic acid and lactic acid to produce nicotine salts. This ensures a smooth and satisfying vaping experience.
Can I buy a disposable vape at a dairy?
Vuse Go 5000 disposable flavours in Mint, Mint Menthol, Spearmint Menthol and Tobacco can be purchased online or from dairies, convenience stores, supermarkets, petrol stations and specialty vape shops in New Zealand. Fruit Vuse Go disposable flavours can only be purchased online or from vape specialty stores.
Why is my Vuse Go 5000 disposable vape box not working?
If your device stops producing vapour and isn't empty yet, first make sure it's fully charged. Here's what to watch for:
- If the light pulses 10 times while you're using it, the battery is low, but you can keep vaping.
- If the red light flashes 10 times, the battery is completely drained, and you need to recharge your device to keep vaping.
If it’s not the battery, it could be one of several reasons:
- Your Vuse Go 5000 might be locked. You can check your device status by pressing the button once briefly. If the light flashes 3 times, your device is locked. Press the bottom button quickly 5 times (within 2.5 seconds) to unlock your device.
- The silicone air channel bung or bottom sticker may still be in place; be sure to remove it before use.
- Sometimes debris can obstruct the mouthpiece, simply clean it with a dry cloth to ensure smooth use.
- Ensure the battery module is assembled correctly. Try removing and reassembling it.
If these steps don't resolve the issue, contact the Vuse Care team for further assistance. If you see fast flashing lights, reach out to us immediately.
Why am I experiencing an off-taste, dry-hit, or burnt note, in the vapour coming from my Vuse Go 5000?
If you notice that your Vuse Go 5000 vape box may have depleted its liquid, you can easily check the remaining level through the translucent section of the mouthpiece. If it's empty, please refer to the user guide for instructions on removing the Battery module.
If you find that there is still a considerable amount of liquid left, yet you're experiencing an unusual off-taste, dry-hit, or burnt flavour, please reach out to our Vuse Care Team for assistance.
If you experience an unexpected off-taste, dry-hit, or burnt flavour right from the initial puffs, please contact the Vuse Care team for further guidance.
In the event of rapid flashing lights on your device, please contact the Vuse Care team.
How do I dispose of my Vuse Go 5000 disposable vape box once it’s finished?
*Based on laboratory testing of newly manufactured Vuse Go 1000 or Vuse Go 5000 (including recharging), at a puff duration of one second in base mode and may vary depending on individuals’ usage behaviour.
^Vuse devices accepted for recycling. However, non-recyclable materials include silicone, rubber, foam and ceramics.